Why aren’t my listings uploading or updating on my website?
If you are a Rex client, this is most likely that the Rex sync details in WordPress are incorrect (This may have been from a recent password change in your Rex account).
Whenever a username or password is updated in your Rex software account, your Siteloft site needs to be updated as well.
Here is a link to a support article which explains how to update the Data Sync API settings on your website:
Updating the Data Sync API settings on your website
It's important that you include the email address and password of one active Rex user on your website.
How can I add youtube video to my website or homepage?
To add a video to your homepage;
- Login to Siteloft - https://websiteurl/sl-login
- Go to your homepage
- Click Customise
- Click Home Page Section 1
- Paste the YouTube video URL in url for the Home page featured section
- Click the blue Publish button
- Click the X to exit out
If you want to add a video to another section of your website, these articles might be helpful;
Staff Profiles
Blog Post
Content Page
How can I update my template?
Templates can be updated by our Sites Team when requested by the agency.
Please note; there is a fee of $1000+GST - this covers updating the template and content, and the hours needed by our Sites Team.
You can select a new template from here; Siteloft Templates